Build rapport and a collaborative environment within the store and with the LEGO® Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and HR.Meet and exceed Key Performance Indicators, deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Lead, inspire and develop teams for continued success.Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. 80% of your time will be invested right on the shop floor. ![]() Be a role model in store for guest experience and a true ambassador for the LEGO® Brand.Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand?Ĭreate an environment where creativity and inventiveness define the future of play and strive for outstanding experience as well as sales performance.
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